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This section is intended to help you find answers to the most frequently asked questions that we respond to including a degaussing definition. If you cannot find your question listed, then please contact us today and we will be pleased to help.

It depends, if there are scratches on the disk platter there maybe some data loss, if the disk was scratched seriously data may not be able to recover, we do not have any charge if data cannot be recovered.

Data erasure service help you to completely erase the data from a storage device, if you are going to dispose a storage device which has contain sensitive information before, you need to preform data erasure service to ensure all data has been erased completely.

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